The National Disability Insurance Scheme (NDIS) has created many new opportunities for gardeners, cleaners, repairmen, and general maintenance staff. However, making sense of the NDIS’s intricate rules and regulations can be a daunting task. To help you, we’re here to simplify these rules to ensure a smooth and speedy payment process for you.

“Do I need to register with the NDIS?” This is a common question we hear. Many gardeners, cleaners, repairmen, and general maintenance workers run small businesses and are often NOT NDIS-registered due to time or resource constraints. The good news is if your clients plan is self-managed or plan-managed, you can use your NDIS funds to use their services even if they aren’t registered. But remember, if a plan is managed by the NDIA, they must use service providers who are NDIS registered.

A mandatory requirement is to have a valid ABN (Australian Business Number). You can find more information on obtaining an ABN here

The NDIS tailors its support according to each participant’s disability. At its core, the NDIS provides funds for supports deemed “reasonable and necessary,” and these must directly relate to the person’s disability.

For instance, if a person cannot vacuum or mow the lawn due to their disability, the NDIS would typically cover these services. However, tasks not related to a specific disability, such as an electrician rewiring a socket, are not covered by the NDIS.

**Mastering Invoice Submission to Your NDIS Clients**

The NDIS has stringent guidelines for invoicing. By adhering to these guidelines, you can ensure your invoices are accepted, leading to prompt payment processing:

1. **Billing on an Hourly Basis**

The NDIS follows an hourly rate system. Therefore, your invoice should clearly detail the number of hours worked and the corresponding hourly rate. Without an hourly breakdown, the NDIS will not authorize an overall job cost.

2. **Avoid Extra Charges**

Costs related to a job, like cleaning supplies or gardening equipment, should not be separately listed on the invoice. These must be factored into your hourly rate. Travel expenses are an exception. In metropolitan areas, you can bill for up to 30 minutes of travel and up to 60 minutes in regional areas, plus any necessary costs like tolls or parking fees. Always discuss these costs with your client before including them in your invoice.

3. **Submit Accurate Invoices**

NDIS invoicing needs to meet certain standards. If any information is missing or incorrect, processing will be delayed. While handwritten invoices are technically acceptable, it’s recommended to avoid them to prevent misunderstandings. You can find a handy template here

4. **Follow the Price Guide**

The NDIS outlines the maximum hourly rates you can charge. For non-remote areas, the 2022–2023 NDIS Price Guide specifies a cap of $50.87. You can check for updates on the NDIS website, here

This comprehensive guide aims to navigate you through the NDIS’ complexities, allowing you to operate efficiently and receive payments without unnecessary delays. Embrace these opportunities and grow your business while making a substantial difference in the lives of people with disabilities. This isn’t just about making a living; it’s about enriching lives and adding value to your community.

Remember, your dedication to your work goes beyond merely providing a service; it’s about empowering those you serve, giving them the freedom to enjoy their homes and gardens with ease. So, while you’re mowing lawns or fixing faucets, remember that you’re playing a crucial role in the bigger picture.

We hope this guide proves useful to you as you navigate your way around the NDIS. If you have any further questions or require additional information, we recommend visiting the official NDIS website https://www.ndis.gov.au/ or contacting an NDIS representative.

Now, it’s time to roll up your sleeves and get to work! The NDIS presents a valuable opportunity for you to expand your services, increase your earnings, and touch lives positively.

Together, let’s create a supportive, inclusive, and enabling environment for everyone.